Privacy Policy
1. Introduction
Thewissen Publishing respects your privacy. This policy explains how we collect, use, share, and protect personal information when you visit our website, purchase our digital publications, or contact us.
2. Information We Collect
Depending on how you interact with our website, we may collect contact information such as your name and email address; purchase information such as product titles, order dates and payment status; support requests; and technical information such as IP address, browser information and website activity where collected by our hosting, security or payment services.
Payment information is handled through our payment provider. Thewissen Publishing does not intend to collect or store complete payment card numbers on its website.
3. How We Use Information
We use information to process and fulfill purchases, provide downloads, respond to support requests, maintain transaction records, prevent fraud, comply with legal obligations and operate and improve the website.
4. Payment Processing and Service Providers
Third-party providers may support hosting, payment processing, digital delivery and security. They may process information as necessary to perform their services under applicable privacy terms. For eligible transactions, Stripe Managed Payments may act as merchant of record.
5. Information Sharing
We do not sell customers’ personal information. We may share information with service providers, payment partners or authorities as necessary to operate services, fulfill purchases, comply with law or protect against fraud.
6. Data Retention
Information is retained as reasonably necessary for customer support, transaction records, legal compliance and dispute resolution. Retention periods depend on the information and applicable requirements.
7. Cookies and Website Technologies
Our website and providers may use cookies or similar technologies for essential functions, security, payment processing and, if implemented, analytics. Additional disclosures and consent options will be provided where required.
8. Data Security
We use reasonable administrative and technical safeguards. No internet-based system can guarantee absolute security.
9. Your Privacy Rights
Depending on your location, you may have rights to access, correct or delete certain personal information, or exercise other rights under applicable privacy laws. Requests will be reviewed in accordance with applicable requirements.
10. International Customers
Personal information may be processed in countries where our service providers operate, subject to applicable legal requirements.
11. Changes
We may update this policy as our services or legal obligations change. The current version and effective date will appear here.
12. Contact
For privacy questions or requests, email contact@thewissenpublishing.com.